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Privacy Policy | Waterloo HVAC

Privacy Policy

Waterloo HVAC
5 min read

Welcome to Waterloo HVAC ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website ("Site"). By using the Site, you consent to the practices described in this policy.

1. Information We Collect

1.1 We may collect personal information, including but not limited to, your name, contact information, and details related to your HVAC service requests. This information is collected when you voluntarily provide it to us, such as when filling out lead forms on our Site.

1.2 We may also collect non-personal information, such as your IP address, browser type, and operating system, to improve the functionality of our Site and enhance your user experience.

2. Use of Information

2.1 We use the information we collect to provide and improve our services, respond to your inquiries, and send you relevant information about HVAC services and related promotions.

2.2 If you submit lead information, we may share this information with third-party HVAC service providers to fulfill your requests. However, we do not sell or rent your personal information to third parties for marketing purposes.

3. Cookies and Tracking Technologies

3.1 We may use cookies and similar tracking technologies to enhance your user experience, analyze trends, and administer the Site. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features on our Site.

4. Data Security

4.1 We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Third-Party Links

5.1 Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

6. Your Choices

6.1 You have the right to access, correct, or delete your personal information. You may also choose to opt-out of receiving promotional communications from us by following the instructions provided in those communications.

7. Changes to this Privacy Policy

7.1 We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after the posting of changes constitutes your acceptance of those changes.

8. Contact Us

8.1 If you have any questions or concerns about this Privacy Policy, please contact us at hello@waterloohvac.ca.

This Privacy Policy was last updated on January 1, 2024.